Our Commitment to Privacy
Information We Collect
We may collect and process the following categories of personal information from you:
- Identifiers: Your name, address, phone number, email address, and government-issued identification document (copy).
- Personal Information Categories Listed in the Illinois Personal Information Protection Act (815 ILCS 530/5): Your name, address, telephone number, and government-issued identification document (copy).
- Protected Classification Characteristics Under Illinois or Federal Law: Your age or date of birth.
How We Use Your Information
We may use the personal information we collect from you for the following purposes:
How We Share Your Information
- Providing educational services: To enroll you as a student, deliver educational programs, process payments, and provide support and assistance.
- Communication: To communicate with you regarding updates, changes, or notifications related to your education, account, or services.
- Compliance with legal obligations: To comply with applicable laws, regulations, and legal processes, including verifying your identity and age, as required by law.
- Improving our services: To analyze usage trends, improve our educational programs and services, develop new features, and personalize your experience.
- Internal purposes: To conduct internal research, data analysis, and audits to enhance the security and performance of our services.
We may disclose your personal information to the following categories of recipients:
- Service providers: We may engage trusted third-party service providers who assist us in operating our services, such as cloud storage providers, payment processors, or IT service providers. These service providers are contractually bound to handle your personal information in a confidential and secure manner.
- Legal obligations and protection: We may disclose your personal information when required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
Your Rights and Choices
You may have certain rights and choices regarding your personal information. These rights may include:
- Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
- Rectification: You may request to correct any inaccuracies or errors in your personal information.
- Erasure: You may request the deletion of your personal information, subject to applicable legal requirements and exemptions.
- Objection: You have the right to object to the processing of your personal information based on our legitimate interests, unless we have compelling legitimate grounds to continue processing.
- Restriction: You may request to restrict the processing of your personal information under certain circumstances.
- Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format and transmit that information to another party.
Opting Out of Communications and Cookie Tracking
You have the right to opt out of receiving promotional communications from us. If you no longer wish to receive such communications, you can follow the opt-out instructions provided in the communication or contact us using the information provided in the "Contact Us" section below. Please note that even if you opt out of promotional communications, we may still send you non-promotional messages related to your education or account.
You can also manage your cookie preferences and opt out of certain tracking technologies by adjusting your browser settings or using third-party tools. Please note that disabling cookies or tracking technologies may affect the functionality of our website.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure. If you have any reason to believe that your interaction with us is no longer secure, please notify us immediately.
International TEFL Academy
916 West Diversey Parkway
Chicago, IL 60614
We will endeavor to address your inquiries and resolve any complaints as quickly as possible.